Note from our CEO
Welcome to OCH Health System
Hi, my name is Paul Taylor. Welcome to our website, I’m the CEO of Ozarks Community Hospital.
Check out the site, you’ll find a lot of information about the history of the place, the doctors we have working for us, the clinics, the two hospital campuses, and you might even check out my blog on healthcare reform. I think you’ll find that we are different kind of healthcare system.
For one thing, we’re what is known in the business as a “safety-net provider,” meaning that we tend to take care of patients that they other health systems won’t or can’t take care of. Eighty percent of our patients have governmental insurance. I know it’s a cliché, but at OCH Health System we truly do have a family atmosphere.
You know, in the 10 years I’ve been the CEO we’ve never sued a patient. And we’re the only organization I know of that actually has written into its personnel policies that employees have to be nice. If you are not nice, you could lose your job.
We always strive to emphasize the customer satisfaction and customer service side of healthcare. There’s no wait time at our ER, new patients are promised that they’ll get in with a doctor within two weeks. We go out of our way to try to do the little things that really matter to people.
Paul Taylor, Chief Executive Officer
To view a copy of Paul Taylor’s full biography, click here.