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What you need to know about the OCH health system – July 2016

July 20th, 2016

Updated 7/26/16:

By now, most of you have seen the news regarding our Springfield hospital. Some of the information circulating is incorrect, which is why we wanted to offer a few points of clarification on the recent announcement:

  • Due to staffing coverage, the OCH of Springfield Emergency Room will only be open until 6:00 am on Wednesday, July 27. After that, it will be closed. If patients have a medical emergency starting 6:00 am on Wednesday, July 27, please call 911 or visit a Springfield ER nearby:

    • Cox North ER – 1423 Jefferson Ave
    • Mercy ER – 1235 E. Cherokee Street
    • Cox South ER – 3801 S. National
  • Our Springfield clinic campus (2828 N. National) remains open. We are not closing our doors. As of Monday, August 1, the main entrance on the Springfield clinic campus (previously ER entrance) will be open 6:00 am to 6:00 pm Monday through Friday.
  • Services affected by this change include our Springfield emergency department (which will remain open until midnight on July 29), our Springfield inpatient services unit, and our Springfield OR.
  • All OCH facilities continue to welcome Medicaid, Medicare and Tricare insurances, as well as many other insurances.
  • The OCH health system includes the following clinics: OCH Primary Care Clinic (2828 N. National), OCH Medical Offices Clinic (2828 N. National), OCH Northside Behavioral Medicine Clinic (2828 N. National), OCH Evergreen Clinic (1540 E. Evergreen); as well as OCH Christian County Clinic (Nixa), OCH Sparta Clinic (Sparta), OCH Webster County County Clinic (Rogersville), OCH Wellpointe Family Medical Clinic (Marshfield), OCH Lawrence County Clinic (Mt. Vernon), OCH Polk County Clinic (Bolivar), OCH Jasper County Clinic – Carthage Campus (Carthage), OCH Noel Clinic (Noel), OCH Gravette Clinic (Gravette, Ark.). Our health system also includes a hospital in Gravette, Arkansas.
  • All facilities listed above remain open and can accept new patients. For contact information, visit www.OCHonline.com.

Thank you to each of our employees and physicians who have selflessly helped us carry out our mission for the past 15 years. You are the lifeblood of our organization and we are heartbroken by this news.

No matter what, our mission still remains our driving force. What has occurred does not dampen our spirit. We are grieving this unexpected change, but we remain dedicated to finding ways to provide access to care for those who need it most.


Bolivar clinic to offer free sports physicals on July 23

July 13th, 2016

FOR IMMEDIATE RELEASE: Wednesday, July 13, 2016

Bolivar sports physical flyerBolivar, MO – Any student playing a sport this fall needs a sports physical. Why not get one for free?

OCH Polk County Clinic (910 E. San Martin) is hosting a free sports physicals clinic on Saturday, July 23 from 8 a.m. to noon.

Appointments are first come, first serve. If applicable, students should bring a completed signed MSHAA sports physical evaluation form to the appointment. A parent and/or legal guardian should accompany the student.

Mark Smith, MD and Michelle Spencer, FNP-C will be on-site to provide examinations.

Questions? Call the clinic 417-777-4749.


OCH of Springfield Inpatient Services Receives Excellence in Healthcare Award

June 6th, 2016

Professional Research Consultants Recognizes Industry’s Best at Annual Conference

Springfield, MO – Ozarks Community Hospital of Springfield was recently recognized as a Top Performer in Inpatient Services for Discharge Information by national healthcare research leader Professional Research Consultants, Inc. (PRC). OCH also received 5-Star recognition in Inpatient Services for Communication about Medications, Communication with Doctors, Hospital Environment, Pain Management and Responsiveness to Staff.

Ozarks Community Hospital of Springfield was honored with the award during the 2016 Excellence in Healthcare Conference in Miami, Florida, May 18-21.

2016_Horizontal_LogoThe Excellence in Healthcare Awards recognize organizations and individuals who achieve excellence throughout the year by improving patient experiences, healthcare employee engagement and/or physician alignment and engagement based on surveys of their patients.

“It is an honor to recognize OCH of Springfield with these Excellence in Healthcare Awards for their deserving work,” said Joe M. Inguanzo, Ph.D., President and CEO of PRC. “It takes true dedication and determination to achieve this level of excellence in healthcare and OCH of Springfield has shown their commitment to making their hospital a better place to work, a better place to practice medicine and a better place for patients to be treated.”

The Excellence in Healthcare Conference has brought together hundreds of healthcare leaders to celebrate their work to transform the patient experience. With a shared focus on excellence and a commitment to improve the performance of healthcare organizations, PRC & The Institute for Healthcare Excellence (IHE) teamed up to recognize the outstanding award recipients at the 2016 Excellence in Healthcare Conference.

To learn more about the 2016 Excellence in Healthcare Awards, including eligibility and criteria, visit www.ExcellencInHealthcareEvents.com

About PRC

Professional Research Consultants, Inc. (PRC) is a national healthcare market research company. For more than 35 years, PRC has facilitated millions of interviews, delivered insightful reports and provided customized research solutions to hospitals and healthcare organizations. Services measure community perceptions, brand positions, patient experience, physician alignment and engagement, and employee engagement. PRC is also a certified vendor for government-mandated CAHPS surveys and has partnered with more than 400 communities across the U.S. to conduct Community Health Needs Assessments.

About IHE

The Institute for Healthcare Excellence (IHE) is a PRC company providing a collaboration of industry experts and thought leaders focused on healthcare improvement solutions to create a culture of excellence.


April is national occupational therapy month

April 22nd, 2016

Gravette, Ark. – Ozarks Community Hospital of Gravette (OCH) is celebrating Occupational Therapy Month throughout the month of April!

Occupational therapy is a science-driven, evidence-based profession that provides practical support to help people recover and overcome barriers that prevent them from performing every day activities. This allows people of all ages to live life to its fullest by helping maximize performance, function and participate in meaningful activities such as occupations.

“Being an occupational therapist means that I am not only able to see different diagnoses and different populations; but am able to provide a service that benefits these patients in the best way possible,” explained Darin Bell, occupational therapist.  “I chose this profession because it allows me treat all age groups, from pediatrics to geriatrics in both outpatient and inpatient settings.”

When working with an OCH occupational therapist, strategies and modifications are customized for each individual. The goal is to improve function and support everyday living activities while maximizing potential. Through this approach, occupational therapy helps individuals develop needed skills, adjust their environments and build health promoting habits and routines that will allow them to thrive.

The OCH of Gravette therapy department includes two certified occupational therapists, a certified occupational therapy assistant, two physical therapists, two additional physical therapy assistants and two certified speech pathologists. Together, the team offers individualized, high quality care including evaluations, exercise therapy, manual therapy and therapeutic modalities to both inpatients and outpatients.

To contact the OCH therapy department call 479-344-6740.

The OCH health system encompasses two hospitals and 17 clinics located throughout the Southwest Missouri and Northwest Arkansas area with locations in the following communities: Springfield, Nixa, Carthage, Marshfield, Noel, Bolivar, Rogersville, Sparta, Mt. Vernon and Gravette, Ark. OCH can accept Medicaid, Medicare, UHC Military and other insurances. For more information, visit www.OCHonline.com.



OCH health system welcomes internal medicine physician Dr. Shanti Yerra

April 20th, 2016

Springfield, Mo. – The Ozarks Community Hospital (OCH) health system is pleased to announce the addition of internal medicine physician Shanti Yerra, MD to the medical staff team.

Yerra rotatedBeginning May 3, Dr. Yerra will see patients at the OCH Primary Care Clinic in Springfield.

Dr. Yerra’s professional accomplishments include high Press Ganey patient experience scores for more than 10 years in a row; she has also received high healthcare quality markers in diabetes management, preventative care, coronary artery disease and congestive heart failure. Dr. Yerra is NCQA (National Committee for Quality Assurance) certified. She passed her boards in the top 10 percentile and is currently participating in the MOC (Maintenance of Certification) program.

After her graduation from residency in 1997, Dr. Yerra worked for Mercy (St. Johns) in Springfield, Mo. She currently works part-time as a hospitalist at Long Term Acute Care in Cape Girardeau, Mo.

Dr. Yerra is accepting new adult patients at OCH. She can accept Medicaid, Medicare, Tricare, PHCS, Multiplan, Coventry and OCH insurance. To contact Dr. Yerra, call 417-837-4065 or fax 417-875-4788.

The OCH health system encompasses two hospitals and 17 clinics located throughout the Southwest Missouri and Northwest Arkansas area with locations in the following communities: Springfield, Nixa, Carthage, Marshfield, Noel, Bolivar, Rogersville, Sparta, Mt. Vernon and Gravette, Ark. OCH can accept Medicaid, Medicare, UHC Military and other insurances. For more information, visit www.OCHonline.com.


Beth Hill Earns Fellowship Designation from the Healthcare Financial Management Association

March 8th, 2016

Springfield, Mo. – OCH Health System has announced that Beth Hill, FHFMA, CFO recently became a Fellow of the Healthcare Financial Management Association (FHFMA).

To be awarded the FHFMA distinction, applicants must be credentialed as a Certified Healthcare Financial Professional (CHFP); be an HFMA member for at least five years; complete a bachelor’s degree or 120 semester hours from an accredited college or university; and volunteer in HFMA or the healthcare industry. More than 1,700 HFMA members nationwide have achieved this accomplishment in the organization’s 68-year history.

Beth Hill has worked for OCH Health System for over 15 years. As of January 1, 2016, Beth was appointment as Chief Financial Officer of the OCH Health System.

In addition to FHFMA, HFMA offers a variety of other certification programs: Certified Healthcare Financial Professional® (CHFP®), Certified Specialist Business Intelligence (CSBI), Certified Specialist Physician Practice Management (CSPPM), Certified Specialist Managed Care (CSMC), and Certified Specialist Accounting & Finance (CSAF). Learn more at hfma.org/certification.

About OCH Health System

The OCH health system encompasses two hospitals and clinics located throughout Southwest Missouri and Northwest Arkansas area with locations in the following communities: Springfield, Nixa, Carthage, Marshfield, Noel, Bolivar, Rogersville, Sparta, Mt. Vernon and Gravette, Ark. OCH can accept Medicaid, Medicare, UHC Military and other insurances. For more information, visit www.OCHonline.com.

About HFMA
With more than 40,000 members, the Healthcare Financial Management Association (HFMA) is the nation’s premier membership organization for healthcare finance leaders. HFMA builds and supports coalitions with other healthcare associations and industry groups to achieve consensus on solutions for the challenges the U.S. healthcare system faces today. Working with a broad cross-section of stakeholders, HFMA identifies gaps throughout the healthcare delivery system and bridges them through the establishment and sharing of knowledge and best practices. We help healthcare stakeholders achieve optimal results by creating and providing education, analysis, and practical tools and solutions. Our mission is to lead the financial management of health care. hfma.org

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OCH welcomes Alps Pharmacy to Springfield campus

February 23rd, 2016

alps logo trademark 2Springfield, Mo.-OCH is pleased to welcome Alps Pharmacy to the OCH of Springfield campus. Starting mid-March 2016 it will be open to the public.

The retail pharmacy is operating independently out of what was previously hospital cafeteria and kitchen space. Alps has renovated the space to fit their needs and offer an additional benefit to employees, patients and nearby residents.

Pharmacy hours are Monday through Friday 8:00 a.m. to 5:30 p.m. Drive through hours are the same. Services can be found on Alps’ location page on the OCH website.

Alps also operates an additional pharmacy location in north Springfield (2650 W. Kearney). To contact the Alps Pharmacy located on the hospital campus, call 417-893-3900, fax 417-893-3909 or email [email protected].


$15 sports physicals available year round in 2016

February 22nd, 2016

Springfield, Mo. – Ozarks Community Hospital (OCH) is offering $15 sports physicals year-round for children ages 5-18 years of age.

Physicals are available Monday through Friday and are available by phone call appointment from the following OCH providers in Springfield:

Sports physicals are also available at the following clinic locations throughout SWMO during the months of May, June, July & August 2016:

Please contact individual offices for availability. Sports physicals determine the readiness of student athletes to participate and are required prior to involvement in school athletics or other competit-ive sports, including Mighty Mites. In 2009, OCH was named “America’s Lowest Cost Hospital” for Medicare markets by US News and World Report. OCH continues to offer affordable healthcare to residents throughout the Ozarks.



OCH Health System Expanding Services in Carthage

December 29th, 2015

Carthage, Mo. – OCH Health System is expanding patient services at the OCH Jasper County Clinic – Carthage Campus. Louis DelCampo, MD (Interventional Pain Management) Jackie Beene, MD (Hepatitis & Family Practice) and Jessica Kirk, FNP (Pediatrics & Family Practice) will be relocating their current Webb City practices to Carthage on January 4, 2016.

“We are excited to see this growth at our Carthage campus,” says Gail Gamble, Clinic Manager. “These providers have each worked at OCH for many years, and we look forward to the many ways that these additional service lines will benefit this community.”

Dr. DelCampo is a board certified anesthesiologist. He received his degree from the University of Bologna Medical School and completed his residency at St. Luke’s Hospital. The OCH Pain Management Clinic provides an integrated care approach that incorporates multiple treatment and healthcare professionals to address the numerous problems that accompany chronic pain.

Dr. Beene is a family practice physician with a focus on hepatitis treatment. He has experience in hospital and personal practice settings throughout southwest Missouri. He received his degree from the University of Arkansas School of Medicine and his accreditation as a pharmacist from the University of Arkansas Pharmacy School.

Jessica is an AANP certified Family Nurse Practitioner. She has been a nurse practitioner for nearly 10 years, after receiving her master of science in nursing degree from the University of Missouri-Kansas City and a bachelor of science in nursing from Pittsburg State University. Jessica has experience in pediatrics and primary care.

These providers are relocating to Carthage from Webb City due to a growing patient population throughout Jasper County. To contact the OCH Jasper County Clinic – Carthage Campus or schedule an appointment, call (417) 237-0604.

The OCH health system encompasses two hospitals and 17 clinics located throughout southwest Missouri and northwest Arkansas. For more information about the OCH health system, visit www.OCHonline.com.


Living Well Holistic Center changes face of geriatric care in Northwest Arkansas

November 18th, 2015

Gravette, Ark. – The Living Well Holistic Center, a Geriatric Intensive Outpatient Program at OCH of Gravette, is changing the face of geriatric care in Northwest Arkansas.

The day program, which serves senior adults 65 years of age and older, opened August 24, 2015 and has been at capacity since the beginning. In the first two months, the center has graduated 17 geriatric patients and has added another therapist to increase the capacity to 20.

Senior adults receive a free medical and psychosocial assessment which allows the multidisciplinary group of providers to better serve the individual needs of the patients. The care team is composed of a psychiatrist, psychologist, LCSW, LMSW, activities coordinator and full nursing staff. New team member, Katherine Shook, LMSW, shares, “I’m really excited about joining this innovative outpatient program that provides truly individualized treatment in a comprehensive and integrative fashion making it unique in Northwest Arkansas.”

The program offers free transportation within 45 miles to and from Skilled Nursing and assisted living facilities to allow flexibility for individuals. By providing this transportation, the center alleviates the workload of those working in the facilities as transportation is often limited.

Susie Davis, care coordinator, adds, “The Living Well Holistic Center’s Goal is to be an alternative to inpatient psychiatric treatment, and the results have been positively amazing. We have an incredibly caring staff that has worked miracles with the patients.”

For more information call the Living Well Holistic Center at OCH of Gravette at 479-344-6714.

The OCH health system encompasses two hospitals and 18 clinics located throughout Southwest Missouri and Northwest Arkansas area with locations in the following communities: Springfield, Nixa, Webb City, Carthage, Marshfield, Noel, Bolivar, Rogersville, Sparta, Mt. Vernon and Gravette, Ark. OCH can accept Medicaid, Medicare, UHC Military and other insurances. For more information, visit www.OCHonline.com.

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